Shipping

How long will it take for my order to be delivered ?
Orders in India, once shipped, are generally delivered in 1-4 business days in metros, and 4-7 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).

Are there any additional shipping charges ?
The rpwebstore provides FREE shipping for all orders above Rs.5000 (before GST) deliverable within West Bengal.
A flat shipping charge of Rs.59 (Inclusive of GST) is payable on orders below Rs.5000 (before GST), for specifically pre assigned PIN Codes in West Bengal.
A flat shipping charge of Rs.100 (Plus 18% GST) is payable on orders below Rs.5000 (before GST) for delivery to all other parts of West Bengal.
A flat shipping charge of Rs.150 (Plus 18% GST) is payable on orders deliverable within India other than West Bengal.
For some Heavy or Large size items there will be, piecewise, automatically system assigned fixed shipping charges.
If more than single shipping options are available, buyers are requested to choose the best one.

How do I track my order ?
You can track your order once it is dispatched from the warehouse. An email and SMS will be sent with a link.

What if my order is undelivered ?
For prepaid orders, if our logistic partners are unable to deliver the product and they send it back to us, we will initiate a refund process (as per our refund policy) and in your account the refund transaction will reflect within 24 to 48 hours.

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